Reliable IT. Clear direction. Purpose-driven impact.
TrueNorth Solutions is built to help small and mid-sized businesses navigate technical and administrative challenges with purpose. We deliver practical IT services—support, security, licensing, infrastructure, and strategy—while keeping your environment reliable, your costs under control, and your long-term direction clear.
Who we are
We’re a team of experienced professionals focused on what businesses actually need: clear communication, fast resolution, strong security, and technology decisions that make sense financially. Our approach is consultative and grounded—no confusing jargon, no pushing unnecessary solutions, and no “set it and forget it” support.
What clients value most
- Clarity: plain-English recommendations and transparent priorities
- Consistency: documented standards and predictable support
- Security-minded delivery: protection built into daily operations
- Efficiency: streamlined processes that reduce downtime and waste
How we work
- Listen first, then recommend
- Focus on measurable outcomes
- Build solutions that scale
- Stay accountable to timelines and results
What we do
Our services are designed for SMB environments that need strong coverage without the complexity or overhead of an enterprise model. Engage us for fully managed support, co-managed augmentation, projects, or advisory leadership.
Service Desk & Support
Tier 1–3 support, escalations, and flexible coverage (remote, on-site, or hybrid), with billing models that match your needs.
Cybersecurity & Risk
Security tooling, monitoring, audits, and improvement planning—built to reduce risk and improve readiness.
Software Licensing & Optimization
Better pricing than many traditional providers, plus license right-sizing and guidance to keep spend aligned with value.
Low Voltage & Physical Tech
Structured cabling, wireless design, physical security systems, and infrastructure modernization for offices and facilities.
Penetration Testing
Authorized cyber and physical security testing to validate weaknesses and produce practical remediation roadmaps.
IT Strategy & vCIO
Leadership guidance, budgeting, roadmaps, and planning support to help you make confident technology decisions.
IT Staffing Services
Contract, contract-to-hire, and direct placement to help you build the team you need—fast and vetted.
Consulting & Special Projects
Implementation support and project delivery for modernization efforts, migrations, upgrades, and operational improvements.
Our core values
The standards we hold ourselves to—on every ticket, project, and recommendation.
Integrity
We recommend what’s best for the business—even when it’s not the most expensive or complicated option.
Accountability
Clear ownership, follow-through, and transparent communication—no “black box” support.
Excellence
We build reliable environments with standards, documentation, and security-minded execution.
Clarity
We keep things understandable for leaders and actionable for technical teams.
Efficiency
We prioritize smart improvements that reduce downtime, waste, and recurring issues.
Purpose
We believe business should be a force for good—and we build giving back into how we operate.
Let’s talk
Tell us what you’re trying to accomplish—reduce costs, strengthen security, improve support, modernize infrastructure, or plan the next phase of growth. We’ll help you map out the next steps.
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